FAQ

Registration levels available include an untimed walker registration for $55, a timed runner registration for $65, a premium registrant for $85, and a student registration for $45. Email our 5K team for more details at runwalk@911memorial.org.

The 9/11 Memorial & Museum 5K Run/Walk is open to everyone! Children 12 and under can participate for free. Please note, child registration comes with a bib only, and does not include a t-shirt.

Registration closes Saturday, April 27, 2024. Registration will not be available on the morning of the race. We encourage all participants to register as early as possible so you stay up to date on the program and can qualify for fundraising prizes and rewards.

There is no virtual race option but we do encourage you to donate to a participant, team or make a general donation. 

If you did not create or join a team during registration, you still can! Simply click on the “Create or Join a Team” button on the fundraising checklist or click “Create or Join Team” within the Dashboard tab. From there, select whether you want to start a new team or join an existing team. If you are creating a team, you need to choose a team name, set a team fundraising goal, and select a team type. When you have done that, select “Create Team”. If you are joining an existing team, you can search for your team's name or click on the “See list” button to see the list of teams. When you’ve found your team, select “Join Now”.

Yes, you can easily sign them up! Either click the “Register Friends'' button on the fundraising checklist or go to the “My Info” tab and click on the button that says, “Register Another Member”. From there, you can choose to register them on your account or create a new account for them. Just fill in their information and they will be part of the 9/11 Memorial & Museum 5K community.

Nope! Our 5K is open to anyone willing and able. You can run or walk the route. We won't judge! You got this!

For questions regarding registration or fundraising, feel free to email us at runwalk@911memorial.org.

Race participants should plan to arrive at the North Cove Marina at 7:00 a.m. to allow time for security screening. There will be warm-up activities and refreshments available for all registrants. The kickoff program will begin promptly at 8:00 a.m. and the Run/Walk will start at 8:15 a.m.

The event begins near Brookfield Place in Battery Park City and will take participants through scenic Battery Park, along the waterfront esplanade with iconic views of One World Trade Center and the Statue of Liberty, before finishing on Greenwich Street adjacent to the 9/11 Memorial Plaza.

We strongly encourage public transportation. Street parking in the immediate vicinity of Brookfield Place and the 9/11 Memorial & Museum is extremely limited. If arriving by car, the best address to provide for GPS is 225 Liberty Street. 

If you decide to drive yourself on Sunday, discounted parking is available for all race participants at the 200 Liberty Street SP+ Parking location via this exclusive link. The entrance to this garage is located at 219 Albany Street. Please note that for security purposes, your vehicle will be inspected by a garage attendant.

Each participant will receive a clear race bag with their bib. This will be the only bag allowed on the route and it will be provided at advance bib pick-up and on race day. Participants will NOT be allowed to bring any additional bags or large containers. Bags with shoulder straps including backpacks, drawstring bags, hydration packs or messenger bags are not permitted and there is no bag check area. Please leave personal items that do not fit in the provided race bag with a non-participant friend or family member and they can meet you at the finish line. Otherwise you run the risk of these items being discarded.

To ensure the safety of our 5K participants, strollers are permitted only for those walking the route and are subject to a security check at entry. Timed Runners may not use strollers.

Service dogs will be permitted only to aid a person with a disability. To ensure the safety of our 5K participants, service dogs will be permitted only for those with an Untimed Walker registration. If you have any questions, please contact runwalk@911memorial.org.

Race day packets, including registrant bibs, t-shirts, and bags, can be picked up in advance on Wednesday, April 24 and Thursday, April 25 at 75 Rockefeller Plaza in Manhattan. If you are unable to pick up your packet in advance, you can do so on Race Day from 7:00 a.m, - 7:30 a.m. at Brookfield Place.

Yes! Check out out list of rewards.

While setting a fundraising goal is mandatory as part of the registration process, you are not required to fundraise, but you are encouraged to do so! Your efforts directly support the 9/11 Memorial & Museum and help ensure a lasting place for remembrance, reflection, and learning for years to come.

You will have two opportunities to pick up your fundraising rewards; during both days of Advance Bib Pickup on Wednesday, April 24 and Thursday, April 25 or on Race Day at the Museum Membership tent which will be located at the Finish Line Experience on Fulton Street. 

Online donations should post immediately. If you do not see an online donation post within 5 minutes, please contact us.

A Tax ID number identifies the 9/11 Memorial & Museum as a 501(c)(3) non-profit organization. Our Tax ID number is 61-1745872.

You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by 9/11 Memorial & Museum.Checks should be made payable to:

9/11 Memorial & Museum
Attn: Institutional Advancement
200 Liberty Street, 16th Floor
New York, NY 10281
Memo: 5K [INSERT FUNDRAISER NAME]

As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll. If you do not see a donor, he or she may have chosen not to be listed.

When logged onto your Fundraising Dashboard you can click the "Reports" tab to find a listing of all the past donors connected to your account.

To easily send thank-you emails to donors, follow these steps:
1. Log in to your fundraiser dashboard by clicking the "My HQ" link in the top right
2. Click "My Fundraising Report" in the left sidebar
3. Locate the donor/donation you'd like to thank and click "Send Email" (If the donor didn't submit their email address, this option is unavailable.)
4. Type the message in the pop-up window and click "Send Email"

All funds raised through the 9/11 Memorial & Museum 5K help to ensure that the 9/11 Memorial remains free for all who wish to visit and make possible our mission to commemorate, educate, and inspire.
 

Participants can continue to fundraise through May 31, 2024. The deadline to qualify for fundraising incentives is April 1, 2024. Fundraising incentives must be picked up on race date. There will be no shipping of incentives. 

Many employers sponsor matching gift programs and will match any charitable contributions made by their employees with certain restrictions. Please check with your company's HR or corporate social responsibility team regarding this process. Your company may need our tax ID which is 61-1745872 and our organization’s legal name which is “National September 11 Memorial and Museum at the World Trade Center.” If you have any further questions, please reach out to us at runwalk@911memorial.org.

Yes. You can donate to a participant on a team or you can make a general donation. 

All donations should be mailed to:

9/11 Memorial & Museum 
Attn: Institutional Advancement
200 Liberty Street, 16th Floor
New York, NY 10281
Memo: 5K [INSERT FUNDRAISER NAME]

Please make all checks payable to: 9/11 Memorial & Museum.
Please make sure that in the memo it says 5K and to whom the donations should be credited to.

Click on the home page and begin typing the first or last name. Your options will display as you type.

Any donation made online should post immediately. If an online donation does not post within five minutes, please contact us.

If you select this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, only your intended - initial donation amount will be displayed. If you chose not to cover your processing fees, they must be paid for by the 9/11 Memorial & Museum.

All monetary donations are tax-deductible to the extent allowed by law. However, unlike donations, race registrations are not tax-deductible. 

Any donor who mailed their donation and provided an address receives a receipt via mail once the donation has been processed. If you made your donation in installments, you receive a receipt each time a monthly payment is processed.

Yes, anyone who donates online, regardless of the amount, receives a receipt via email.

A personal URL is a shortened link to your team or personal page that you can send to friends and family in emails. A personal URL will look like this https://runwalk.911memorial.org/name.

When a donor contributes online, he or she can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the whole Wolf family" or "In Memory of Aunt Cathy".