FAQ

Register before April to take advantage of early bird pricing. After April 1, 2025 untimed walker registration will increase to $55, a timed runner registration for $65, a premium registrant for $85. Children 12 and under receive free registration pricing. 

Registration closes Friday, April 26, 2025, at 11:59 PM. Registration will not be available on the morning of the race. We encourage all participants to register as early as possible to take advantage of early discounted pricing and qualify for fundraising prizes and rewards. 

There is no virtual race option but we do encourage you to donate to a participant, team or make a general donation. 

If you did not create or join a team during registration, you still can! Simply click on the “Create or Join a Team” button on the fundraising checklist or click “Create or Join Team” within the Dashboard tab. From there, select whether you want to start a new team or join an existing team. If you are creating a team, you need to choose a team name, set a team fundraising goal, and select a team type. When you have done that, select “Create Team”. If you are joining an existing team, you can search for your team's name or click on the “See list” button to see the list of teams. When you’ve found your team, select “Join Now”.

Yes, you can easily sign them up! Either click the “Register Friends'' button on the fundraising checklist or go to the “My Info” tab and click on the button that says, “Register Another Member”. From there, you can choose to register them on your account or create a new account for them. Just fill in their information and they will be part of the 9/11 Memorial & Museum 5K community.

Our 5K is open to anyone and all skill levels, so training is up to you! You can run or walk the route. Although it’s a non-competitive race, all our participants are winners!

For questions regarding registration or fundraising, feel free to email us at runwalk@911memorial.org.

Race participants should plan to arrive at the North Cove Marina at 7:00 a.m. to allow time for security screening. There will be warm-up activities and refreshments available for all registrants. The kickoff program will begin promptly at 8:00 a.m. and the Run/Walk will start at 8:15 a.m.

The event begins near Brookfield Place in Battery Park City and will take participants through scenic Battery Park, along the waterfront esplanade with iconic views of One World Trade Center and the Statue of Liberty, before finishing on Greenwich Street adjacent to the 9/11 Memorial Plaza.

Advance Bib Pick Up will be available on Wednesday, April 23 and Thursday, April 24, from 10:00 a.m. to 6:00 p.m. at 75 Rockefeller Plaza on the 11th Floor. 75 Rockefeller Plaza is located on 51st Street between 5th and 6th Avenues in Manhattan. 

Don’t worry – if you can’t make it, you can still pick up your race packet on-site at participant check-in on Sunday, April 27. 
 
Additional details on how to pick up your race day packet, including the QR code required for pick-up, will be provided to registrants via email on April 22.

We strongly encourage public transportation. Street parking in the immediate vicinity of Brookfield Place and the 9/11 Memorial & Museum is extremely limited. If arriving by car, the best address to provide for GPS is 225 Liberty Street. 

Public transportation is highly recommended. There is very limited parking in the area.

If you decide to drive yourself on Sunday, April 27, limited parking is available at 200 Liberty Street through our partners at SP+ Parking. You must pre-book parking ahead of the race using this exclusive link. The entrance to the garage is located at 219 Albany Street. 
Please note that for security purposes, your vehicle will be inspected by a garage attendant.

Each participant will receive a clear race bag with their bib. This will be the only bag allowed on the route and it will be provided at advance bib pick-up and on race day. Participants will NOT be allowed to bring any additional bags or large containers. Bags with shoulder straps including backpacks, drawstring bags, hydration packs or messenger bags are not permitted and there is no bag check area. Please leave personal items that do not fit in the provided race bag with a non-participant friend or family member and they can meet you at the finish line. Otherwise you run the risk of these items being discarded.

For safety, only registered walkers may participate with strollers. Registration for children 12 and under is free. Registration is required for all participants. 

Service dogs will be permitted only to aid a person with a disability. To ensure the safety of all 5K participants, service dogs will be permitted only for participants who have registered to walk the race. If you have any questions, please contact runwalk@911memorial.org.

Yes! Check back soon for updates!

While setting a fundraising goal is mandatory as part of the registration process, you are not required to fundraise, but you are encouraged to do so! Your efforts directly support the 9/11 Memorial & Museum and help ensure a lasting place for remembrance, reflection, and learning for years to come.

Online donations should post immediately. If you do not see an online donation post within 5 minutes, please contact us.

A Tax ID number identifies the 9/11 Memorial & Museum as a 501(c)(3) non-profit organization. Our Tax ID number is 61-1745872. Our legal corresponding name is “National September 11 Memorial and Museum at the World Trade Center”

You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by 9/11 Memorial & Museum.Checks should be made payable to:

9/11 Memorial & Museum
Attn: Institutional Advancement
200 Liberty Street, 16th Floor
New York, NY 10281
Memo: 5K [INSERT FUNDRAISER NAME]

As your donors contribute, they have the option of whether or not they want to appear in the Honor Roll. If you do not see a donor, he or she may have chosen not to be listed.

When logged onto your Fundraising Dashboard you can click the "Reports" tab to find a listing of all the past donors connected to your account.

To easily send thank-you emails to donors, follow these steps:
1. Log in to your fundraiser dashboard by clicking the "My HQ" link in the top right
2. Click "My Fundraising Report" in the left sidebar
3. Locate the donor/donation you'd like to thank and click "Send Email" (If the donor didn't submit their email address, this option is unavailable.)
4. Type the message in the pop-up window and click "Send Email"

All funds raised through the 9/11 Memorial & Museum 5K help to ensure that the 9/11 Memorial remains free for all who wish to visit and make possible our mission to commemorate, educate, and inspire.
 

Many employers sponsor matching gift programs and will match any charitable contributions made by their employees with certain restrictions. Please check with your company's HR or corporate social responsibility team regarding this process. Your company may need our tax ID which is 61-1745872 and our organization’s legal name which is “National September 11 Memorial and Museum at the World Trade Center.” Upon completion of your company’s matching gift process, we can gladly reflect your company’s match towards your fundraising page. If you have any further questions, please reach out to us at runwalk@911memorial.org.

Yes. You can donate to a participant on a team or you can make a general donation. 

All donations should be mailed to:

9/11 Memorial & Museum 
Attn: Institutional Advancement
200 Liberty Street, 16th Floor
New York, NY 10281
Memo: 5K [INSERT FUNDRAISER NAME]

Click on the home page and begin typing the first or last name. Your options will display as you type.

Any donation made online should post immediately. If an online donation does not post within five minutes, please contact us.

If you select this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, only your intended - initial donation amount will be displayed. If you chose not to cover your processing fees, they must be paid for by the 9/11 Memorial & Museum.

All monetary donations are tax-deductible to the extent allowed by law. However, unlike donations, race registrations are not tax-deductible. 

Donations through the 5K event is highly recommended. Donors who mail their donation and provide an address, will receive a receipt via the mail once the donation has been processed. If you made your donation in installments, you receive a receipt each time a monthly payment is processed.

Yes, anyone who donates online, regardless of the amount, receives a receipt via email.

A personal URL is a shortened link to your team or personal page that you can send to friends and family in emails. A personal URL will look like this https://runwalk.911memorial.org/name.

When a donor contributes online, he or she can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the whole Wolf family" or "In Memory of Aunt Cathy".