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9/11 Memorial & Museum 5K Run/Walk 2023

April 30, 2023

FREQUENTLY ASKED QUESTIONS

Run/Walk Program FAQs

The 9/11 Memorial & Museum 5K Run/Walk begins at 8 a.m. at Brookfield Place in Battery Park City. Exact details will be announced soon.
The event begins at 8 a.m. at Brookfield Place in Battery Park City and takes participants through scenic Battery Park, along the waterfront esplanade with iconic views of One World Trade Center and the Statue of Liberty, before finishing on Greenwich  Street adjacent  at the 9/11 Memorial Plaza.
Registration levels available include an untimed walker registration for $55, a timed runner registration for $65, a premium registrant for $75, and a student registration for $45. Special registration pricing is available for 9/11 family members, local first responders, veterans and active members of the U.S. military. Email our 5K team for more details at runwalk@911memorial.org.
The 9/11 Memorial & Museum 5K Run/Walk is open to everyone! Children 12 and under can participate for free. Please note, child registration comes with a bib only, and does not include a t-shirt.
Our 5K is open to anyone willing and able and we encourage you to join our Strava Club and start logging training miles ahead of race day. You got this!
Unfortunately, there is not a virtual option to participate this year, but we do encourage you to donate to a participant, team or make a general donation
For questions regarding registration or fundraising, feel free to reach out to us at runwalk@911memorial.org.
Please contact our team at runwalk@911memorial.org or call 212-312-8836 for more information on how you can become a sponsor of the 2023 9/11 Memorial & Museum 5K Run/Walk.

Registration FAQs

If you did not create or join a team during registration, you still can! Simply click on the “Create or Join a Team” button on the fundraising checklist or click “Create or Join Team” within the Dashboard tab. From there, select whether you want to start a new team or join an existing team. If you are creating a team, you need to choose a team name, set a team fundraising goal, and select a team type. When you have done that, select “Create Team”. If you are joining an existing team, you can search for your team's name or click on the “See list” button to see the list of teams. When you’ve found your team, select “Join Now”.
Registration  closes Saturday, April 29, 2023. We encourage all participants to register as early as possible so you stay up to date on the program and can qualify for fundraising prizes and rewards.


 
Yes, you can easily sign them up! Either click the “Register Friends'' button on the fundraising checklist or go to the “My Info” tab and click on the button that says, “Register Another Member”. From there, you can choose to register them on your account or create a new account for them. Just fill in their information and they will be part of the 9/11 Memorial & Museum 5K community.

Fundraising FAQs

Yes! Check back soon for a list of the reward levels.
You are not required to fundraise, but you are encouraged to do so! Your efforts directly support the 9/11 Memorial & Museum and help ensure a lasting place for remembrance, reflection, and learning for years to come.
Online donations should post immediately. If you do not see an online donation post within 5 minutes, please contact us.
A Tax ID number identifies the 9/11 Memorial & Museum as a 501(c)(3) non-profit organization. Our Tax ID number is 61-1745872.
You can't enter a check online. What you can do is enter a check as a pledge. This can be done in the fundraising section of your headquarters page. The status of the check will be pending until the check is received by 9/11 Memorial & Museum.
As your donors make a contribution, they have the option of whether or not they want to appear in the Honor Roll. If you do not see a donor, he or she may have chosen not to be listed.
When logged onto your Fundraising Dashboard you can click the "Reports" tab to find a listing of all the past donors connected to your account.
To easily send thank-you emails to donors, follow these steps:
1. Log in to your fundraiser dashboard by clicking the "My HQ" link in the top right
2. Click "My Fundraising Report" in the left sidebar
3. Locate the donor/donation you'd like to thank and click "Send Email" (If the donor didn't submit their email address, this option is unavailable.)
4. Type the message in the pop-up window and click "Send Email"
All funds raised through the 9/11 Memorial & Museum 5K help to ensure that the 9/11 Memorial remains free for all who wish to visit and make possible our mission to commemorate, educate, and inspire.
 
Participants can continue fundraising through May 31, 2023. The deadline to qualify for fundraising incentives is in early April 1, 2023. Fundraising incentives must be picked up on race day. There will be no shipping of incentives.  

Donate FAQs

Many employers sponsor matching gift programs and will match any charitable contributions made by their employees with certain restrictions. Please check with your company's HR or corporate social responsibility team regarding this process. Your company may need our tax ID which is 61-1745872 and our organization’s legal name which is “National September 11 Memorial and Museum at the World Trade Center.” If you have any further questions, please reach out to us at runwalk@911memorial.org.
Yes. You can donate to a Participant on a team or you can make a general team donation.
All donations should be mailed to:

9/11 Memorial & Museum (Please indicate “5K” in memo line)
Attention: Institutional Advancement
200 Liberty St, 16th Floor
New York, NY 10281
Please make all checks payable to: 9/11 Memorial & Museum.
Please make sure that in the memo it says 5K and to whom the donations should be credited to.
Click on the home page and begin typing the first or last name. Your options will display as you type.
Any donation made online should post immediately. If an online donation does not post within five minutes, please contact us.
If you select this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, only your intended - initial donation amount will be displayed. If you chose not to cover your processing fees, they must be paid for by the 9/11 Memorial & Museum.
All monetary donations are tax-deductible to the extent allowed by law.
Any donor who mailed their donation and provided an address receives a receipt via mail once the donation has been processed. If you made your donation in installments, you receive a receipt each time a monthly payment is processed.
Yes, anyone who donates online, regardless of the amount, receives a receipt via email.

Website FAQs

A personal URL is a shortened link to your team or personal page that you can send to friends and family in emails. A personal URL will look like this https://runwalk.911memorial.org/ben.
When a donor contributes online, he or she can enter text to appear on the fundraising honor roll. This may be the donor's name, or it could be something like "From the whole Wolf family" or "In Memory of Aunt Cathy".